1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide to us when you:

• Create an account
• Enroll in our courses
• Contact us for support
• Subscribe to our newsletters or updates

Personal information may include, but is not limited to:

• Name
• Email address
• Phone number
• Payment information
• Any other information you choose to provide

1.2 Non-Personal Information 

We may also collect non-personal information automatically when you use our Services, including:

• IP address
• Browser type
• Operating system
• Pages visited
• Time and date of visits
• Clickstream data

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, maintain, and improve our Services
• To process transactions and send you confirmation
• To communicate with you, including sending updates and marketing materials
• To respond to your inquiries and provide customer support
• To monitor and analyze usage and trends to improve user experience
• To protect the security and integrity of our Services

3. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described below:

3.1 Service Providers

We may share your information with third-party service providers who assist us in operating our Services, conducting our business, or servicing you. These third parties are obligated to keep your information confidential.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.3 Business Transfers 

In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

4. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights

 Depending on your location and applicable laws, you may have the following rights regarding your personal information:

• The right to access your personal information
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to withdraw consent for processing your personal information
• To exercise any of these rights, please contact us using the contact information provided below.

6. Third-Party Links

Our Services may contain links to third-party websites. We do not control and are not responsible for the content or privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

 Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

 If you have any questions about this Privacy Policy, please contact us at:

Artificial Intelligence Global Group Limited
Unit 2202, Causeway Bay Plaza 1, 489 Hennessy Road, Hong Kong
info@aiggacademy.com
+852 5413 9956

Thank you for trusting AIGG with your information. Your privacy is important to us!